GM
"We cut our time spent resolving billing disputes by over 90%. Visual Timesheets provides the exact proof our clients want to see, no questions asked. Our invoices get paid faster, and our managers can focus on operations."
Eliminate Client Billing Disputes. Get Irrefutable Visual Proof of Work.
Automated screenshot monitoring for BPOs, Staffing Agencies, and MSPs. Provide undeniable proof of work, eliminate billing disputes, and build unbreakable client trust.
Visual Timesheets is powered by HiveDesk's comprehensive workforce management platform
The Problem: "He Said, She Said" Billing Disputes
How much time do your managers waste investigating client complaints about remote worker billing? For BPOs and staffing agencies, verifying billable hours is a constant challenge. Clients demand proof, and traditional timesheets offer no real verification. This leads to endless back-and-forth emails, invoice adjustments, wasted administrative time, and a slow erosion of the client trust you worked so hard to build.
The Solution: Irrefutable Visual Verification
Visual Timesheets (powered by HiveDesk) is the direct solution. We replace manual guesswork with automated, visual proof of work. Our system captures screenshots of your remote agents' and contractors' activity at configurable intervals, creating a clear, time-stamped visual record tied directly to their billable hours.
This transparency eliminates disputes before they start. Now, you can bill with 100% confidence, backed by visual data that proves the value your team delivers every minute of the day.
How Visual Timesheets Work
Simple setup. Automated capture. Client-ready reports.
1
Simple Setup
Invite your agents and contractors. They install a lightweight, silent desktop app in minutes. Setup is minimal and requires no complex configuration.
2
Automated Capture
While the timer is running for a client project, the app automatically captures screenshots at random intervals (or a frequency you set). This process is non-disruptive and runs silently in the background.
3
Secure Review
Screenshots are securely uploaded to the cloud, tied to specific projects and tasks. Managers can review the visual proof of work from a simple, central dashboard.
4
Generate Client-Ready Reports
Instantly generate and export simple visual reports (as PDFs) to attach directly to your client invoices, providing irrefutable proof of all billable hours.
Key Features for Visual Proof of Work
Automated Screenshot Capture
The lightweight desktop app runs silently, capturing activity without manual intervention or workflow disruption.
Configurable Capture Frequency
Set screenshot intervals per project—from every 5 minutes to once per hour—to match specific client verification requirements.
Secure Cloud Storage
All images are encrypted and stored securely, creating a permanent, auditable log of all billable work.
Easy Report Generation
Create simple, visual timesheet reports with thumbnail images in just a few clicks from your dashboard.
Client-Ready PDF Exports
Instantly export reports to a clean PDF format, ready to be attached to your client invoices as definitive proof.
Optional Privacy Controls
Enable automatic screenshot blurring to obscure sensitive employee or client data (PII) while still proving work activity.
Built for Your Industry
Tailored benefits for BPOs, Staffing Agencies, and MSPs
For BPOs
Stop invoice disputes and reduce client churn. Visual Timesheets provides the undeniable proof of work your clients demand. Shorten payment cycles and re-focus your managers on operations, not billing arguments.
For Staffing Agencies
Verify every hour submitted by your remote and offshore contractors. Protect your margins by ensuring you only bill clients for verified, productive work. Build trust and stand out by offering 100% billing transparency.
For MSPs
Justify every billable minute spent on remote client support and maintenance. When a client questions your invoice, send them a visual report. It's the simplest way to validate your team's work and secure faster invoice approvals.
What Our Customers Are Saying
FM
"This is our insurance policy for remote contractor billing. We instantly verify all submitted hours against the visual proof. It's built unbreakable trust with our key clients and protected our margins."
CD
"The Proof of Work PDF report is a game-changer. We attach it directly to our main client invoices. It has completely eliminated the back-and-forth we used to have over billable remote support hours."
Simple, Affordable Pricing with Clear ROI
Stop losing money to unverified hours and endless billing disputes. Visual Timesheets is not a separate, expensive add-on; it's an integrated feature of the complete HiveDesk workforce management platform.
Our plans are designed to provide an immediate return on your investment by protecting your revenue and saving valuable administrative time.
See Full HiveDesk Pricing Plans ->Ready to eliminate billing disputes with visual proof of work?
Join thousands of BPOs, Staffing Agencies, and MSPs who trust HiveDesk's comprehensive workforce management platform to provide irrefutable proof of work and build unbreakable client trust.